Shipping policy

SHIPPING POLICY

ORDER PROCESSING & PRODUCTION

Siegel & Son products are made to order. Orders require production and fulfillment before shipment. Shipping transit times begin after an order has completed production and has been handed over to the shipping carrier.

SHIPPING RATES

Shipping is charged separately at checkout. Siegel & Son does not currently offer free shipping.

Current standard shipping rates are:

United States: $9.00
Select International Destinations: $10.00
Other International Destinations: $22.00

The applicable shipping rate will be displayed at checkout based on the destination.

ESTIMATED SHIPPING TIMES

After production and fulfillment, estimated standard transit times are:

United States: 7–12 business days
Select International Destinations: 6–12 business days
Other International Destinations: 10–30 business days

These are estimated transit times and are not guaranteed delivery dates. Delivery may be affected by carrier delays, customs processing, holidays, weather, remote destinations, or other circumstances outside our control.

TRACKING

When tracking information is available, it will be provided after your order ships. Please allow time for tracking information to become active after the carrier receives the shipment.

SHIPPING ADDRESSES

Customers are responsible for providing a complete and accurate shipping address at checkout. Please review your shipping information carefully before placing your order.

If an order cannot be delivered because of an incorrect, incomplete, or undeliverable address, additional shipping, redelivery, handling, or related charges may apply.

INTERNATIONAL ORDERS

International orders may be subject to customs duties, import taxes, VAT, brokerage fees, or other charges imposed by the destination country. Unless collected at checkout, these charges are the responsibility of the customer and are not included in the Siegel & Son product or shipping price.

Customs processing may delay international deliveries. Siegel & Son is not responsible for delays caused by customs authorities or other governmental agencies.

LOST OR DELAYED PACKAGES

If your tracking information indicates an unusual delay or you believe your package has been lost, please contact us at info@siegelandson.com with your order number. We will review the available tracking information and assist where appropriate.

Questions regarding shipping or an order can be sent to info@siegelandson.com